FAQ

Junk removal questions, answered

The things people ask us most. Don't see yours? Send us a message.

How much does junk removal cost?

Single items start at $89, half a truckload is $329 and a full truck is $549. The price depends on how much space your items take up and what they are. Upload photos when you book and we'll email you an exact price. Nothing is charged until you approve it, and the price only changes on site if the load is different from what was described.

Is the quote free?

Yes. Book online, add photos of what needs to go, and we'll send you a price by email. There's no charge for the quote and no obligation to accept it.

What do you take?

Furniture, appliances, mattresses, TVs and electronics, yard waste, construction debris, household junk, and full garage, basement or estate cleanouts. If you're not sure about something, add it to your booking with a photo and we'll tell you.

What can't you take?

Hazardous materials such as paint, chemicals, fuel, propane tanks, asbestos and medical waste. Ask us if you're unsure about an item.

Do you carry things out of the house?

Yes. We pick items up from wherever they are, including basements, garages and upstairs rooms. Mention stairs or tight spots in the booking notes so we can plan for them.

Do I need to be home?

Not always. If everything is outside or we can get to it, say so in the access notes and we'll confirm the details with you before the pickup.

What areas do you serve?

We work across Northern Virginia, DC and Maryland, with our truck based in Centreville, VA. Use the ZIP check on our home page to confirm we come to you.

How long does a pickup take?

A single item usually takes under an hour. Half a truckload is about an hour and a half, and a full truck about two hours. Bigger cleanouts can take most of the day.

How do I pay?

After the job is done. We accept cash, card, Zelle, Venmo, Cash App and checks, and we can email you a receipt.

Can I change or cancel my pickup?

Yes. Use Track a request with your request number and email to ask for a different day or to cancel, and we'll confirm with you.

Get your free quote

Book online, add a few photos, and we'll email you a price before we come.

Book a pickup